Privacy Policy — jl 62 Casino

1. Who We Are and Scope of This Policy

jl 62 (referred to in this Policy as "jl 62," "we," "us," or "our") is the operator of the online gaming platform accessible at jl62.one. jl 62 is a PAGCOR-licensed online gaming operator regulated under applicable Philippine gaming and data protection laws.

This Privacy Policy applies to all personal data collected, processed, stored, and disclosed by jl 62 in connection with your use of the jl62.one website, our gaming services, our customer support channels, and all related services. It governs data collected from registered players, prospective players who browse the platform, and individuals who contact jl 62 support.

jl 62 acts as the Personal Information Controller for all personal data described in this Policy, as defined under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations.

2. Legal Basis for Processing Personal Data

jl 62 processes personal data only where a lawful basis exists under the Data Privacy Act of 2012. The primary legal bases on which jl 62 relies are:

• Contractual necessity: Processing required to register your account, process deposits and withdrawals, administer gameplay, and fulfil our obligations under the jl 62 Terms and Conditions.
• Legal obligation: Processing required to comply with PAGCOR licensing obligations, Anti-Money Laundering Act (AMLA) reporting requirements, Bureau of Internal Revenue (BIR) tax obligations, and lawful orders from Philippine courts or regulatory bodies.
• Legitimate interests: Processing necessary to prevent fraud, detect prohibited activity, maintain platform security, and improve our services — where such interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications and non-essential cookies, where you have given clear, informed consent that you may withdraw at any time.

3. What Personal Data We Collect

jl 62 collects the following categories of personal data:

3.1 Identity and Contact Data

• Full legal name as it appears on a Philippine government-issued ID
• Date of birth
• Gender (as declared)
• Philippine residential address
• Mobile number (Philippine format)
• Email address (if provided)

3.2 Verification and KYC Data

• Copies of government-issued identification documents (Philippine National ID / PhilSys, UMID, Driver's License, Passport, or equivalent)
• Selfie or liveness verification image taken during KYC onboarding
• Source of funds documentation (requested for players exceeding defined deposit thresholds per AMLA obligations)

3.3 Financial and Transaction Data

• GCash mobile number, PayMaya account reference, or bank account details used for deposits and withdrawals
• Transaction history: all deposits, withdrawals, and transfers on the jl 62 platform
• Account wallet balance at defined points in time (retained per AMLA record-keeping requirements)

3.4 Gaming Activity Data

• Game play history: games played, bet amounts, outcomes, session duration
• Sports betting history: markets wagered on, stake amounts, outcomes
• Bonus and promotion usage history
• Responsible gaming tool usage: deposit limit settings, self-exclusion records

3.5 Technical and Device Data

• IP address at login and during active sessions
• Device type, operating system, and browser version
• Session timestamps and login locations
• Cookie identifiers and platform usage analytics (see Section 9)

3.6 Communications Data

• Customer support chat transcripts and email correspondence
• Records of complaints, disputes, and their resolutions

4. How We Collect Your Data

jl 62 collects personal data through the following means:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or use responsible gaming tools on the jl 62 platform.
• Automatically: through cookies, session tokens, and server logs when you browse or use jl62.one. See Section 9 for details on cookies.
• From payment processors: transaction confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank necessary to reconcile deposits and withdrawals.
• From identity verification services: jl 62 may use third-party electronic identity verification providers to assist with KYC processes. These providers are bound by confidentiality obligations and Philippine data protection law.
• From PAGCOR and regulatory bodies: information shared as part of licensing compliance, where legally required.

5. Purposes for Which We Use Your Data

jl 62 uses collected personal data for the following purposes:

• To register and maintain your jl 62 account;
• To verify your identity and age (21+) in compliance with PAGCOR and AMLA requirements;
• To process deposits, withdrawals, and in-platform transactions in Philippine Peso;
• To deliver gaming services, resolve game disputes, and calculate accurate payouts;
• To detect and prevent fraud, money laundering, bonus abuse, and prohibited activities;
• To comply with PAGCOR reporting obligations, AMLA suspicious transaction reporting, and BIR requirements;
• To administer responsible gaming tools, including self-exclusion lists and deposit limit enforcement;
• To respond to your customer support inquiries and resolve complaints;
• To send service communications such as account security alerts, transaction confirmations, and terms updates (these communications are not optional as they are required for account operation);
• To send promotional communications, where you have consented;
• To improve the jl 62 platform through aggregated, anonymised analytics.

6. Disclosure of Your Data to Third Parties

jl 62 does not sell your personal data to third parties. We may share your personal data only in the following circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive only the data necessary to process your specific transaction (e.g., mobile number or account reference and transaction amount).
• PAGCOR and regulatory authorities: jl 62 is legally required to provide player data to PAGCOR as part of our licensing obligations, and to the Anti-Money Laundering Council (AMLC) if a transaction meets statutory reporting thresholds under the AMLA.
• Identity verification providers: Third-party KYC service providers who assist in verifying the identity documents submitted during account registration. These providers are contractually bound to process data only for KYC purposes and in compliance with the Data Privacy Act.
• Technology and hosting providers: Cloud infrastructure and platform technology partners who provide services necessary to operate jl62.one. These providers are bound by data processing agreements and are not permitted to use your data for any independent purpose.
• Law enforcement and courts: Where jl 62 is required by law, court order, or legitimate law enforcement request under Philippine law.

7. Data Retention

jl 62 retains personal data for the following periods:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, as required by AMLA record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years per AMLA and BIR requirements.
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, and for one (1) year thereafter as evidence of consent.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with jl 62's data lifecycle management procedures.

8. Data Security

jl 62 implements technical and organisational security measures appropriate to the risk level of the personal data processed. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl 62 servers;
• Encryption of sensitive data fields (including identity document images and financial account references) at rest;
• Role-based access controls restricting internal access to personal data on a strict need-to-know basis;
• Multi-factor authentication requirements for jl 62 administrative system access;
• Regular security vulnerability assessments and penetration testing;
• Incident response procedures for personal data breaches, including mandatory notification to the National Privacy Commission (NPC) within 72 hours where required by the Data Privacy Act.

While jl 62 takes data security seriously, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your jl 62 login credentials. If you suspect your account has been accessed without your authorisation, contact jl 62 support immediately via live chat.

9. Cookies and Tracking Technologies

jl 62 uses cookies and similar tracking technologies on jl62.one for the following purposes:

• Strictly necessary cookies: Required for the platform to function — session authentication, security tokens, load balancing. These cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as language settings and game display options. Disabling these may reduce your platform experience.
• Analytics cookies: Aggregate, anonymised data about how players navigate jl62.one — page views, session duration, feature usage. This data is used to improve the platform and does not identify you personally. Analytics cookies require your consent.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the jl 62 platform.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by jl 62:

• Right to be informed: To know what personal data jl 62 holds about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: To request a copy of the personal data jl 62 holds about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: To object to processing of your personal data for direct marketing purposes at any time.
• Right to data portability: To receive a machine-readable copy of your personal data for transfer to another platform, where technically feasible.
• Right to lodge a complaint: To file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Privacy Request" and your registered account details. jl 62 will respond within fifteen (15) business days. Some rights may be subject to limitations where legal retention or PAGCOR obligations apply.

11. Marketing Communications

jl 62 may send you promotional messages about bonuses, new games, sports betting offers, and platform news via SMS to your registered Philippine mobile number or by on-platform notifications. Marketing communications are only sent where you have provided consent during registration or subsequently opted in through your account settings.

You may withdraw consent for marketing communications at any time by updating your notification preferences in your account settings or by contacting support at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing prior to withdrawal, and does not affect mandatory service communications (such as transaction confirmations and security alerts).

12. Children and Minors

jl 62 is strictly prohibited from providing gaming services to persons under 21 years of age under PAGCOR regulations and Philippine law. jl 62 does not knowingly collect personal data from individuals under 21 years of age. If jl 62 discovers that personal data has been collected from a person who is under 21 years of age, that account will be immediately closed, all data will be securely deleted (subject to any mandatory regulatory reporting obligations), and the matter will be reported to PAGCOR. If you are a parent or guardian and believe your minor child has accessed jl 62 and provided personal data, please contact us immediately at [email protected].

13. Changes to This Privacy Policy

jl 62 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material updates will be communicated to registered players through the platform's notification system and/or via email to the registered address at least seven (7) days before the update takes effect, except where an immediate update is required by law. The "Last Updated" date at the top of this Policy indicates when the current version was published. Continued use of jl 62 after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

14. How to Contact Us

For all privacy-related inquiries, data subject access requests, consent withdrawals, and data breach notifications, please contact jl 62 through the following channels:

• Data Privacy Officer (DPO) — Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 on the jl 62 platform

jl 62 is registered with the National Privacy Commission of the Philippines as required under the Data Privacy Act. For complaints that cannot be resolved directly with jl 62, you may contact the NPC through their official channels.